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Mt. Desert Island Adult & Community Education

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Workforce Training

in Business & Skills Training

Original source: http://www.snagajob.com/resources/files/2016/01/customer-service.jpg
Registration Unavailable

Extraordinary Customer Service (online)

$145

with UGotClass Online

Mar 6, 2017 at 12 pm, runs for 4 weeks
Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. One month online course, Fred Bayley, instructor.

Offered several times: March 6 - 31, 2017 May 1 - 26, 2017 July 3 - 28, 2017 Go to http://www.yougotclass.org/courses.cfm/MDI/Certificate-in-Customer-Service/Extraordinary-Customer-Service to register.

Original source: http://www.islandsafetytraining.com/images/home-gallery/home_blog01-heartsaver.jpg
Registration Unavailable

Heartsaver CPR/AED Spr17

$41

with Lisa Parkin

Apr 12, 2017 at 5 pm, runs for 1 week
The Heartsaver CPR AED course combines basic CPR skills training with instruction and practice in using an AED. This is an American Heart Association Course and is intended for: · Individuals who have a duty to respond to a cardiac emergency because of job requirements. · Lay rescuers who may need to respond to an emergency in the workplace · Family members of patients at high risk for sudden cardiac death. This course covers: Adult CPR AED with and without a mask · Adult choking · Child CPR/AED (optional module) · Infant CPR (optional module) · Child and infant choking. Students must pass a skills test to qualify for a Heartsaver CPR AED Course Completion Card. Instructor Information: LisaParkin, BSN, RN- is an RN in the Education Department at MDI Hospital and is the AHA Training Center Coordinator for the MDI/Blue Hill Training Center. She has an extensive background in providing emergency care in the hospital setting and basic first aid and CPR/AED care for various organizations.

Please note that this class will be held at MDI Hospital.





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